To ensure you receive your birthday gift, please reach out to us via Live Chat Support or email and provide your birthdate. We'll help update the system accordingly.
If your birthday has already passed, don’t worry — as long as your Photobook Pass was purchased before your birthdate, you're still eligible to receive the gift now. However, if the pass was purchased after your birthdate, the gift will be sent on your next birthday instead.
Let us know if you need any help — we’re happy to assist!
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